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Terms of Service

Last updated: May 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the PaidLens commission intelligence platform (the “Service”) provided by PaidLens Inc. (“PaidLens,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • “Customer” means the organization or entity that subscribes to the Service.
  • “User” means any individual authorized by the Customer to access the Service.
  • “Customer Data” means all data, files, and information uploaded, imported, or submitted to the Service by or on behalf of the Customer, including commission records, compensation plans, and employee data.
  • “Administrator” means a User designated by the Customer with administrative privileges.

2. Account Registration & Access

  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • Each User account is for a single individual and may not be shared.
  • The Customer is responsible for managing User access, roles, and permissions through the administrative interface.

3. Use of the Service

3.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during the subscription term.

3.2 Restrictions

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
  • Copy, modify, or create derivative works of the Service or any part thereof
  • Sell, resell, sublicense, lease, or distribute access to the Service to third parties
  • Interfere with or disrupt the integrity or performance of the Service
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems
  • Use automated means (bots, scrapers, crawlers) to access the Service without our prior written consent
  • Upload or transmit malicious code, viruses, or harmful content
  • Use the Service to process data of individuals under the age of 16

4. Customer Data

4.1 Ownership

You retain all rights, title, and interest in your Customer Data. We do not claim ownership of Customer Data.

4.2 License

You grant us a limited, non-exclusive license to use, process, store, and canvas Customer Data solely to provide, maintain, and improve the Service as directed by your organization.

4.3 Organizational Isolation

Customer Data is logically isolated by organization. Each organization’s data is accessible only to authorized Users within that organization. We maintain strict tenant separation across all aspects of the Service including data storage, activity logs, and administrative functions.

4.4 Data Processing

We process Customer Data only as instructed by the Customer and in accordance with our Data Processing Agreement. We do not access Customer Data except as necessary to provide the Service, prevent or address security or technical issues, or as required by law.

5. Fees & Payment

  • Fees are as set forth in the applicable order form or subscription plan selected by the Customer.
  • All fees are non-refundable unless otherwise stated in your order form or required by law.
  • We may change pricing with at least 30 days’ written notice before your next renewal period.
  • If payment is overdue, we may suspend access to the Service after providing notice. Account suspension does not eliminate the obligation to pay outstanding fees.

6. Subscription Term & Termination

6.1 Term

Your subscription begins on the date your account is activated and continues for the subscription period specified in your order. Subscriptions automatically renew for successive periods of the same length unless either party provides written notice of non-renewal at least 30 days before the end of the current term.

6.2 Termination for Cause

Either party may terminate these Terms if the other party:

  • Materially breaches these Terms and fails to cure within 30 days of written notice
  • Becomes insolvent, files for bankruptcy, or ceases operations

6.3 Effect of Termination

Upon termination:

  • Your right to access the Service ceases immediately
  • We will make Customer Data available for export for 30 days following termination
  • After the 30-day export period, Customer Data will be deleted within 90 days in accordance with our Privacy Policy
  • Sections 4.1, 7, 8, 9, and 11 survive termination

7. Intellectual Property

The Service, including all software, designs, text, graphics, interfaces, and underlying technology, is owned by PaidLens and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features. All rights not expressly granted are reserved.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA.

We do not warrant that the Service will be uninterrupted, error-free, or secure. Commission calculations and data canvass are based on the data you provide; we are not responsible for the accuracy of your input data.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PAIDLENS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless PaidLens and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) Customer Data you upload to the Service.

11. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance by email or through the Service. Continued use after changes take effect constitutes acceptance. If you disagree with the changes, you may terminate your subscription.

13. General

  • Entire Agreement: These Terms, together with any applicable order form and our Privacy Policy, constitute the entire agreement between you and PaidLens.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Failure to enforce any right does not constitute a waiver of that right.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger or acquisition.
  • Force Majeure: Neither party is liable for delays caused by events beyond reasonable control.

14. Contact Us

For questions about these Terms, contact us at: